How to report a suspected case of animal cruelty in Spain
There are increasing numbers of animal cruelty cases and people who come across badly treated animals often don’t know how to make an official complaint (denuncia) to the police. These guidelines on what to do come from Seprona, the environmental arm of the Guardia Civil.
There are laws to protect animals from cruelty but they are different in different regions, For information on animal cruelty laws in your area contact your local Town Hall. You can see the Tenerife law here, but it is in Spanish.
Animals cannot complain when they have no food or water or protection and then forgotten, but we can speak for them. Please help.
1. Go to your local Civil Guard base (Guardia Civil cuartel) as neither the Local Police nor the National Police handle complaints of this kind. Or if it is really urgent call 112. What is an urgent case? Where an animal’s life is in imminent danger.
2. Take as much written information with you as you can. Names, addresses and a map showing where the animal is as this will help the officers to investigate your complaint. Take photos, with proof of date, i.e a newspaper. Camera dates are not sufficient.
3. If you don’t speak Spanish, get someone who does to go with you or contact your local animal welfare society for help or information.
4. The Guardia Civil will give you a copy of the denuncia, and their copy will be given to Seprona for investigation.
5. Only Seprona will investigate.
6. Keep hold of your copy of the denuncia, so that it can be followed up later.
If you are worried because it is your neighbour for example, if need be then please contact us for advise.
Denuncia On Line
This is the link for doing an on line denuncia. It is in Spanish so you may need someone to help you fill it in but at least its something that can be done as we often don’t know who we should turn to. It will need to be printed off and taken to the Guardia Civil base.
You should still take as much evidence as possible with you, as stated above.